Installation
- In your WordPress admin, go to Plugins → Add New
- Search for Tiny Talk
- Click Install Now, then Activate
Adding agents
Go to Settings → Tiny Talk and add your agents. You’ll need the Agent ID for each agent, found in the Tiny Talk dashboard under Agent Settings → General. You can add multiple agents and control which one appears on each page using rules.Default agent
Set a default agent that appears on all pages where no specific rule or page override applies. This is your fallback — if no other match is found, this agent loads.Display rules
Rules let you show different agents on different parts of your site. Rules are evaluated top to bottom — the first matching rule wins.
Rules can be reordered by dragging and dropping. The order matters — place more specific rules above general ones.
Per-page overrides
On any post or page, you’ll find a Tiny Talk Agent meta box in the editor. Use it to:- Select a specific agent for that page, overriding any rules
- Disable the agent entirely on that page by selecting “None”
Agent resolution priority
When a page loads, the plugin determines which agent to show in this order:- Page override — if set in the post/page editor, use that (or disable if set to “None”)
- Rules — evaluate top to bottom, first match wins
- Default agent — fallback if nothing else matches
Shortcode
Use the[tinytalk] shortcode to embed an agent inline on any page:
Shortcode attributes
This renders the agent as an embedded iframe within your content, rather than as a floating widget.
Manual embed (without the plugin)
If you prefer not to use the plugin, you can add the script tag manually:- Use a plugin like Insert Headers and Footers or go to Appearance → Theme Editor
- Paste the embed code before the closing
</body>tag:
The manual approach only supports a single agent across your entire site. Use the plugin if you need per-page agents, rules, or shortcodes.