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1. Create an account

Sign up at dashboard.tinytalk.ai. You’ll get a free plan with 1 agent, 25 messages per month, and access to GPT-4o, and GPT-4o Mini.

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2. Create an agent

From your dashboard, click New Agent. Give it a name and optionally write a system prompt to define its personality and behavior.
A good system prompt tells the agent who it is, what tone to use, and what topics to focus on. For example: “You are a friendly customer support agent for [Company]. Answer questions about our products and services. Be concise and helpful.”

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3. Add knowledge

Go to Knowledge Base in the sidebar and add content for your agent to reference:
  • Upload documents - PDF, Word, Excel, PowerPoint, CSV, Markdown, and plain text files
  • Crawl a website - Enter your website URL to automatically scrape pages
  • Connect Google Drive - Import documents directly from Google Drive
  • Connect Notion - Import pages from your Notion workspace
Your content is processed and indexed so the agent can search and reference it when answering questions.
Characters vs Messages: Your plan has both a character limit (total training data size) and a message limit (monthly messages). Characters measure how much content you can upload. Messages count every message in a conversation — both visitor messages and replies (whether from the AI or a human agent).

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4. Configure your agent

In the agent settings, you can write a system prompt, select an AI model, adjust the temperature, and more. Paid plans include AI credits so you can start chatting right away. If your plan does not include AI credits, you’ll need to add your own API key under Settings → Integrations. Tiny Talk supports three providers: OpenAI, OpenRouter, and Groq.
OpenAI key is always required. Even if you use OpenRouter or Groq for chat, Tiny Talk uses OpenAI’s embedding model to process your Knowledge Base. You must add an OpenAI API key regardless of which chat model you choose.

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5. Embed on your website

Go to the Embed section of your agent settings to get the embed code. Add it to your website’s HTML: 
<script
  src="https://cdn.tinytalk.ai/latest/tiny-talk-sdk.min.umd.js"
  data-tiny-bot-id="YOUR_BOT_ID"
  defer
></script>
That’s it! Your agent is now live. See the embedding guide for advanced options like custom positioning and triggering from buttons.

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Next steps

Customize the widget

Change colors, avatar, welcome messages, and more

Set up the Help Desk

Monitor conversations and take over from the agent

Connect integrations

WhatsApp, Slack, Zapier, and webhooks

Invite your team

Add team members with role-based access